Normal Adult Ball Python by Raymundo Family Reptiles

STORE POLICY:

Please review all policies carefully before making a purchase. The goal here is to ensure a fair transaction for both parties and Raymundo Family Reptiles encourages feedback and suggestions from everyone.

GENERAL POLICIES:

Raymundo Family Reptiles will make every effort to ensure that your transaction with us is a positive one. All emails and phone calls will be answered in a timely manner and each of our customers will be treated with respect and dignity. All of our animals are guaranteed to be one hundred (100%) percent healthy and clean of both mites and ticks at the time of delivery. Please be sure to confirm the sex of the animal that you are buying, both at the time of purchase as well as when it is received. Raymundo Family Reptiles will make every effort to properly sex the animal sold. If for any reason the Buyer is not happy with the animal purchased, they must notify us. We require that the Buyer notify Raymundo Family Reptiles within forty-eight (48) hours of receipt of the animal to request a Return Material Authorization (RMA) Number along with a refund. The customer is responsible for the arrangement and all preparations for the animal, along with all return shipping costs. In order for Raymundo Family Reptiles to issue a refund; the animal must be one hundred (100%) percent healthy, and returned using the earliest possible shipping date. To protect the other animals at our facility. All animals returned by the buyer will be placed in quarantine at the sole discretion of Raymundo Family Reptiles. The quarantine will be for a minimum of fourteen (14) days to verify the health of the animal (i.e. mite lifecycle) before processing the refund.

Raymundo Family Reptiles is not responsible for a Buyer’s deficient knowledge or their lack of skills in taking care of an animal. It is each Buyer’s responsibility to learn how to properly care for the animal(s) that they purchase. We will make every effort to educate the buyer in the animal’s care and husbandry. For the health and safety, and prior to any sale; if it is determined that a customer does not have the proper knowledge and experience or facilities to care for the animal, then Raymundo Family Reptiles will terminate the transaction.

GENETIC GUARANTEES YOU CAN TRUST:

Raymundo Family Reptiles immediately photographs and assigns each and every heterozygous (het) gene carrier produced here a unique ID code. Each customer will receive with their invoice; an animal-certified document, detailing the heterozygous genetics (two different allelic genes) of the animal, a copy of the uniquely assigned identification number, and a photo of the animal purchased. Our genetics are guaranteed for each animal. All animals will have their photo and ID Numbers placed in our photo archives, for verification purposes. In case one of our buyers (well-known breeder or not) wishes to sell an animal produced by us, we will verify the genetics of that animal so that it will retain its value; for the life of the animal.

THEORETICAL IDENTIFICATION OF MULTI-GENE ANIMALS:

When hatching multi-gene animals often times breeders will identify the combination of genes by making an educated guess based on past experience. In these cases, genetics can only be verified through actual breeding trials. All customers should understand the risk associated with purchasing an animal with a theoretical or presumptive ID. Sometimes the animal you end up with may prove out to have a different genetic makeup than anticipated. This could turn out to be beneficial if the customer ends up with a new or an extra gene. Be sure to understand the difference between definitive and theoretical labels on animals you purchase from Raymundo Family Reptiles or elsewhere. Ask about the parental stock that produced the offspring and consider the outcome carefully. The only guarantee that anyone can make regarding Theoretical IDs is mistakes will happen, presumptions will on occasion prove false.

Raymundo Family Reptiles can only guarantee that multi-gene animals with a “Theoretical ID” will be identified to the best of our ability and we will NEVER intentionally mislead or deceive a customer regarding the genetic makeup of an animal.

PRICING AND PAYMENT OPTIONS:

All prices are subject to change. Please contact Raymundo Family Reptiles to verify the listed price of the animal you are interested in. We would also like to remind you that as these animals mature and gain weight they also gain in value. Therefore, the dollar amount may be adjusted accordingly. During sales negotiations, Raymundo Family Reptiles will honor any agreed-upon written pricing. We also offer Package Deals and Discounts which are always available at Raymundo Family Reptiles. Please email or call us for details.

For your convenience, Raymundo Family Reptiles accepts all forms of payment. Including all major credit cards, checks, money orders, and PayPal. Due to the increase in online fraud, we will hold all money orders and bank checks for a minimum of seven (7) business days.

Please make all Money Orders and Checks out to “Raymundo Family Reptiles” and mailed to:

Raymundo Family Reptiles

7675 Golden Lantern Court

Las Vegas, Nevada 89139

PayPal payments should be made to “

[email protected]

“

DOMESTIC SHIPPING:

All animals will be shipped through FedEx. Raymundo Family Reptiles guarantees live arrival and takes full responsibility for delivering animals safely to the customer. Raymundo Family Reptiles’ live arrival guarantee requires hold-for-pick-up when shipping through FedEx. If the customer insists on door-to-door delivery, then they must assume the risk and waive their live-arrival guarantee. If the animal dies in transit, Raymundo Family Reptiles will replace the animal, if possible, with an equivalent animal or issue credit for the full amount of the purchase which can be used towards the purchase of any animal. All animals will be properly packed and shipped in a new shipping box. Raymundo Family Reptiles is a known shipper with FedEx. We ship animals in clearly marked boxes in compliance with all applicable rules and regulations.

When receiving an animal shipment through FedEx:

The customer must pick up the animal shipment at their closest FedEx customer center. This is the safest method of shipment since it avoids the delivery truck where most delivery mishaps occur.

Shipping is approximately $65 per shipment during most of the year. Shipping in conditions where temps are below freezing is $85 per shipment. Shipping prices may vary in accordance with the size and weight of the animal and on multiple animal purchases.

Customers will be provided a tracking number and should pick up the animal promptly after it arrives at the customer center and becomes available for pick up. We will not be responsible for animals not picked up by the customer in a timely manner.

A photo ID is required at the time of pick up.

Animals are shipped by FedEx Monday through Wednesday only.