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Snapchat may lock your account if you’re using third-party apps or plug-ins, sending offensive or abusive photos/videos, adding too many friends without authenticating your account, or in case the account is compromised. If your Snapchat account is temporarily locked, you can usually log back in after 24 hours. This article will show you how to get back into your Snapchat account when locked.
Steps
Use the unlock page
- In some cases, unorthodox apps that require a jailbroken iPhone or iPad (remove software barriers) cannot be uninstalled completely. In this case, you will need to update iOS to the latest version to uninstall the app. [1] X Research Source
- Open the Snapchat app on your phone or tablet. This app is a white ghost icon on a yellow background.
- Tap the profile icon in the upper left corner.
- Tap the gear icon in the upper right corner.
- Tap Email .
- Enter a valid email address and tap Save .
- Enter your Snapchat password and tap Continue .
- Check your email and open the verification email.
- Tap Confirm email .
Contact Snapchat
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 4,637 times.
Snapchat may lock your account if you’re using third-party apps or plug-ins, sending offensive or abusive photos/videos, adding too many friends without authenticating your account, or in case the account is compromised. If your Snapchat account is temporarily locked, you can usually log back in after 24 hours. This article will show you how to get back into your Snapchat account when locked.
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