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This wikiHow teaches you how to recover deleted messages on iPhone and Android devices. Unfortunately, the WhatsApp messaging service does not keep chat logs, so messages after being deleted from the device will not be available, unless you have backed up. However, setting up WhatsApp messages to backup to your phone is not difficult, so you can easily restore the backup to view old or deleted messages.
Steps
Set up WhatsApp message backup on iOS
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Tap the WhatsApp icon to open it. The app is green with a white phone icon in a dialogue bubble.
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Click Settings . This option is located in the lower right corner of the screen.
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Tap Chats .
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Tap Chat Backup .
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Tap Auto Backup . You can choose to back up your messages daily, weekly, or monthly.
- If you haven’t set up an iCloud account, you’ll be prompted to do so right before backing up. Open the Settings app on your iPhone, tap your name, select iCloud , then check that the iCloud Drive and WhatsApp switches are set to the On position.
Restore old WhatsApp messages on iOS
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Long press on the WhatsApp icon until the app wobbles. Other apps on the screen will also start to wobble.
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Tap the X in the upper left corner of the app icon. A dialog window will appear asking you to confirm your wish to delete WhatsApp.
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Click Delete . The app will be removed from the iPhone.
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Reinstall WhatsApp from the App Store.
- Tap the App Store icon to open it. The app has a white A on a blue background.
- Tap the icon
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- Click on WhatsApp that appears in the search results.
- Tap the Get icon to reload WhatsApp. This icon is right next to the application name.
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Click the Open icon to open WhatsApp. The Open icon will appear instead of the Get button once the application has finished downloading.
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Click Agree to Continue , then click OK .
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Click Allow or Don’t Allow . This will specify whether the app can send you notifications.
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Enter the phone number and tap Done . You need to make sure that this is the phone number that you used in the previously installed WhatsApp application.
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Click Restore Chat History , then click Next . All messages that were previously backed up to your iCloud account will be restored. Messages that you deleted from WhatsApp before the last backup will also be restored.
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Enter the display name you want to use and click Next . The Chats page will appear.
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Tap someone’s name in this list. All conversations with this contact that you just restored will appear. [1] X Research Source
Set up WhatsApp message backup on Android
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Tap the WhatsApp icon to open it. The app is green with a white phone icon in a dialogue bubble.
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Click the More icon (More options). This three white vertical dots icon is located in the upper right corner of the screen.
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Click Settings . This option is located at the bottom right of the screen.
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Tap Chats .
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Click on Chat backup .
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Click Back up to Google Drive . You can choose to back up your messages daily, weekly, or monthly.
- If you haven’t set up a Google account, you’ll be prompted to do so right before backing up.
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Tap Back up over . Select the network you want to use to back up your data.
- If possible, it’s best to use a Wi-Fi network to avoid incurring charges related to mobile data.
Restore old WhatsApp messages on Android
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Tap the Play Store icon 
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.
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Tap the menu button and select My apps & games .
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Swipe down to the Installed section and tap the Uninstall option next to the WhatsApp app.
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Reinstall WhatsApp from Play Store.
- Tap the Play Store icon
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Again.
- Tap the icon
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and enter ‘WhatsApp’ in the search field.
- Click on WhatsApp from the search results that appear and select Install .
- Tap the WhatsApp icon to open it. Agree to the terms of service and verify the phone number. You need to make sure that this is the phone number associated with the previously installed WhatsApp application.
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Click Restore . All messages that were previously backed up to your Google account will be restored. Messages that you deleted from WhatsApp before the last backup will also be restored.
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Click Next .
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Enter the display name you want to use and click Next . The Chats page will appear.
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Tap someone’s name in the list. All the messages you just recovered with this contact will appear. [2] X Source of Research[3] X Source of Research[4] X Source of Research
X
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 4,569 times.
This wikiHow teaches you how to recover deleted messages on iPhone and Android devices. Unfortunately, the WhatsApp messaging service does not keep chat logs, so messages after being deleted from the device will not be available, unless you have backed up. However, setting up WhatsApp messages to backup to your phone is not difficult, so you can easily restore the backup to view old or deleted messages.
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