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Old or faulty Wi-Fi drivers can prevent your computer from connecting to the Internet. If there is a problem with the Wi-Fi driver, you can simply reinstall it to access the network. First, download the latest driver version using a wired Internet connection. That way, you should be able to safely remove the current driver from Device Manager and proceed with the reinstallation process without a hitch.
Steps
Download drivers
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- Mac computers do not use Wi-Fi drivers. If you’re having trouble, learn how to fix common network problems on your Mac.
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devmgmt.msc
into the search box and press ↵ Enter . Device Manager will appear on the screen. 
- If you don’t see an option that says “Wireless,” right-click each driver and select “Properties.” The wireless network card will display “Wireless Card” below the “type” section.
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- Example of the name of a wireless network card: “Intel Centrino Advanced-N 6235.”
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- For example, if your wireless card is made by Intel, go to www.intel.com and click “Support.”
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- Most organizations provide drivers in “.exe” format, so it’s easy to download and install.
- Save the downloaded file in an easy-to-remember location like the Downloads folder or the desktop.
Uninstall the current driver
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Driver installation
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- If the file ends with “.zip” instead of “.exe”, right-click the file and select “Extract All”. Select a folder to extract the files and click “Extract”. Finally, double-click the .exe file located in the folder you selected.
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- When it finds the driver, Windows will automatically install it. If you want to check if a new driver is installed, expand the list of network adapters and look for the Wi-Fi adapter entry.
- If the driver is not found, the computer will ask you to browse for the folder containing the driver file. Navigate to the folder where you extracted the .zip archive, then click “OK” or “Install”.
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- If the installer asks you to restart your computer after the setup is complete, click “OK” or “Restart Now” when prompted.
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- Try restarting your computer if it still can’t connect. Then, open Device Manager and run “Scan for new hardware” again.
- If it still doesn’t fix it, the problem may not be with the driver.
Advice
- Setting Windows to update automatically will keep your wireless network driver up to date.
- Many Internet connection problems can be solved by unplugging the power cord behind the router or Wi-Fi access point, and then plugging it back in. This action is to renew the “energy cycle”.
- Try moving the computer really close to the Wi-Fi router/access point.
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This post has been viewed 126,085 times.
Old or faulty Wi-Fi drivers can prevent your computer from connecting to the Internet. If there is a problem with the Wi-Fi driver, you can simply reinstall it to access the network. First, download the latest driver version using a wired Internet connection. That way, you should be able to safely remove the current driver from Device Manager and proceed with the reinstallation process without a hitch.
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