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This article shows you how to restore your permission to sign in to your Yahoo account using a different email address or recovery phone number. If there is no recovery email or phone number associated with your Yahoo account, you won’t be able to recover your account.
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Go to https://login.yahoo.com/forgot using a web browser. This site will help you recover your Yahoo account by sending a confirmation code to your recovery email address or phone number. [1] X Research Source
- You must have access to your email address or phone number to recover your account. If you can’t access those accounts, you can talk to someone on Yahoo’s support team for a fee. [2] X Research Resources To do this, you need to go to https://help.yahoo.com/kb/account and click Speak with a live agent near the top right corner of the page.
- If you haven’t signed in to your account for more than 12 months, your account may have been permanently deleted from Yahoo’s servers.
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Enter your Yahoo email address and click Continue . If you don’t remember your Yahoo email address, you’ll need to enter your phone number or recovery email address.
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It may be necessary to double check the recovery address or phone number. The address or phone number may be partially displayed. If you have access to an address or phone number, you may need to click Yes, Send me a verification code . If not, you may need to click I don’t have access to bring up another option.
- If you don’t have access to any, you’ll see something like “Uh-oh… Looks like we can’t recover your account online”. online account recovery). To try again with a different email or phone number, you need to click Start Over .
- If you’re confirming a phone number, you may be asked to enter the two missing numbers to confirm that it’s yours. If required, you need to enter the correct numbers in the blue underlined section and click Submit .
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Look for the confirmation code in the Yahoo mail. If you have selected email to recover, you need to open your inbox, then open Yahoo mail. If you’ve entered a phone number, you’ll receive a text message with a code.
- If you don’t see Yahoo mail in your email, it’s probably in your Spam or Junk folder.
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Enter the confirmation code and you’ll likely need to click Continue . Now your account has been restored. Since you no longer remember what your old password was, you will be allowed to create a new one.
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You will probably need to click Create a new password .
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Type the new password in both lines. Make sure you type the password in two identical lines.
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Click Continue . You are now logged into your account with your new password.
- After you sign in again, you can edit your recovery options. You can add other recovery accounts or remove accounts that you no longer have access to by following the onscreen instructions.
Advice
- You can sign in to your deactivated account within 90 days of deciding to deactivate.
- If you have previously decided to delete your account, you cannot cancel the deactivation process altogether.
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This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 21,471 times.
This article shows you how to restore your permission to sign in to your Yahoo account using a different email address or recovery phone number. If there is no recovery email or phone number associated with your Yahoo account, you won’t be able to recover your account.
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