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This article will show you how to get your old Facebook account back. If you’ve forgotten your Facebook account’s password, you can request a password change via email or text message. If you no longer have access to the email or mobile number associated with the account you want to restore, you can request to get your Facebook account back with a photo of your ID. You’ll need a photo of your ID scanned to your computer and a new email address that isn’t linked to an existing Facebook account.
Steps
Use email or phone number
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Go to https://www.facebook.com using a web browser. Use any web browser on your personal computer (PC) or Mac to access the official Facebook website.
- If you’re signed in to a new or different account, click ⏷ in the upper-right corner and click “Log Out” at the bottom of the drop-down menu.
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Click on Forgot account? (Forgot account? ). This is the link below the text field where you normally enter your password to log in, located in the upper-right corner of the screen.
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Type the account information and click Search . Type your email address or phone number into the “Email or Phone” text field to search for your account. This is the step that displays a list of Facebook accounts that match your search results.
- You can also type in your full name or username if you don’t remember which email address or phone number you used to create your account.
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Click This Is My Account next to your old account. This button is located next to each account in the list when you search for your old Facebook account. Click the button next to the old account’s profile picture.
- If you don’t see the old account in the list, try searching with another keyword.
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Choose how you want to reset your password and click Continue . You can reset your password via email or text message.
- If you no longer have access to the email address or phone number associated with the account you’re trying to get back, you can request your account back with a photo of your ID.
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Go to view email or text messages. Facebook will send you a 6-digit code to recover your password via the email or phone number associated with the account.
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Type in the 6-digit recovery code and click Continue . A 6-digit recovery code is sent from Facebook to your email or mobile phone via text message.
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Type the new password and click Continue . New password must be at least 6 characters long. This is the step to help you log in to your old Facebook account. [1] X Research Source
- For security reasons, it is recommended that you create a password containing letters, numbers, and special characters.
Use a photo of your identity document
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Go to https://www.facebook.com using a web browser. Use any web browser on your personal computer (PC) or Mac to access the official Facebook website.
- If you’re signed in to a different or new account, click ⏷ in the upper-right corner and click “Log Out” at the bottom of the drop-down menu.
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Click on Forgot account? (Forgot account? ). This is the link below the text field where you normally enter your password to log in, located in the upper-right corner of the screen.
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Type the account information and click Search . Type your email address or phone number into the “Email or Phone” text field to search for your account. This is the step that displays a list of Facebook accounts that match your search results.
- You can also type in your full name or username if you don’t remember which email address or phone number you used to create your account.
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Click This Is My Account next to your old account. This button is located next to each account in the list when you search for your old Facebook account. Click the button next to the old account’s profile picture.
- If you don’t see your old account in the list, try searching with another keyword.
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Click No longer have access to these? (No longer accessible? ). Facebook gives you the option to reset your password via email or text message, but if you no longer have access to the email or phone number associated with the account you’re trying to get back, click the link below. link No longer have access to these? . This link is to the left of the blue “Continue” button.
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Click I cannot access my email account . This white button is located below the information that explains how to recover the email.
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Type the current email address and click Continue . You’ll need to type your current email address into the line to confirm the address. This email address is not linked to any existing Facebook accounts. You can sign up for a free email address through services like Gmail, Yahoo, or Hotmail.
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Type the full name associated with the account. Use the “Full Name” text field to type the full name associated with the account you’re trying to get back.
- The full name does not match the username associated with the account.
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Click Choose File . This is the step to open a file browser for you to choose a photo of your identity document. If you don’t have a photo of your ID on your computer, you can scan one with a scanner, or take one with your mobile phone and email it to yourself to have it transferred to your computer. . Photos you send to Facebook should have your full name, date of birth, clear, and preferably one of the following:
- Driving license
- Citizen/voter ID card/tax identification number
- Passport
- Birth certificate
- Certificate of marriage
- Car insurance card
- Green Card/Visa/Immigrant Registration Card/Immigration Certificate
- Tribal Verification Card
- Click here for the full list of accepted identification.
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Select a photo of your ID and click Open . This is the step to upload a photo of your ID.
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Click Send . This is the step to send information and photo of identification to Facebook. Once submitted, Facebook staff will need to verify your account. You may receive an email asking for more information.
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Check email. Once Facebook validates your ID photo, they’ll send an email with a recovery link to the email address you previously registered with.
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Click the restore link in the email. After you receive an email with a Facebook recovery link, click it. The link will expire in 7 days.
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Type the new password and click Continue . New password must be at least 6 characters long. You should create a password that contains letters, numbers, and special characters. This is the step to help you log into your old Facebook account. [2] X Research Source
X
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 12,260 times.
This article will show you how to get your old Facebook account back. If you’ve forgotten your Facebook account’s password, you can request a password change via email or text message. If you no longer have access to the email or mobile number associated with the account you want to restore, you can request to get your Facebook account back with a photo of your ID. You’ll need a photo of your ID scanned to your computer and a new email address that isn’t linked to an existing Facebook account.
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