How to Force Shut Down a Mac

• If you are still able to interact with some items on the screen, you can try to force close the program causing the freeze.

• Press ⌘ Command + ⌥ Option + Esc to open the Force Quit window.
• Click the program that you want to force quit.
• Click Force Quit at the bottom of the window.
• Click Force Quit if asked.

• Because forcing shutdown of your Mac will also close all open programs, you may lose unsaved sessions.
• Many programs, like those in the Microsoft Office suite, will save session backups that you can restore after restarting your Mac.

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, you can tap to shutdown:

• On MacBooks without Touch Bar — The power button is on the top right of the keyboard.
• On MacBooks with Touch Bar — The power button is in the Touch ID section to the right of the touch bar.
• On iMac — The power button is on the back, bottom left of the iMac screen.

• It may take about a minute for your Mac to completely power off, so make sure it’s stopped making noise before continuing.

• If your computer is still frozen after restarting, you need to work on troubleshooting your Mac.

• Many apps will not work in Safe Mode. Apply Safe Mode for the next steps, then reboot to return the computer to its normal state.

• Open the Apple menu
  

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  .

• Click Users & Groups .
• Select the user account in the left pane.
• Click the Login Items tab.
• Select the program that caused the error.
• Click the – below the program list.

• Open
  

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  Finder.

• Click the Applications folder (or click the Go menu and select Applications in the drop-down menu that appears).
• Find the program causing the shutdown.
• Drag the program to the Trash (trash can).

• Restart the computer and hold down the ⌘ Command + R key combination as soon as it starts up.
• Click Disk Utility on the boot screen.
• Click Continue .
• Select the boot drive and click Repair Disk .
• Wait for the process to complete (it may take a while), then restart the computer.