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Blue Screen Errors or STOP errors, otherwise known as Blue Screen of Death (BSOD) errors, can cause unpleasant experiences. Error messages almost never indicate what’s wrong, and are often randomly generated. Following the instructions below can diagnose and repair the errors that cause the Blue Screen of Death.
Steps
Identify the Problem
- Because there are an infinite number of possible hardware configurations, the drivers may not be checked for each configuration. That means sometimes a driver will cause a fatal error when communicating with the hardware.
- This will be more difficult for laptops. You can check the hard drive and RAM to make sure they are connected properly. Remove the hard drive and RAM rear cover with a small head screwdriver. Press the solder parts firmly into their connection.
- You can check the temperature in the BIOS screen, or through the software on Windows.
- Restart the computer and run the program. The memtest software will automatically start testing your computer’s RAM. It may take a few minutes to complete. For best results, test several times before finishing. Memtests will run indefinitely until you stop them.
- From the Properties screen, Select the Tops item.
- Click Check Now in the Error Checking section. Your computer will ask you to restart to scan the drive.
- A desktop computer needs motherboard, CPU, hard drive, power supply, RAM, and keyboard. Plug the monitor into the monitor’s motherboard port (if available) so you may not be able to connect to the graphics card. Other items can be removed during the diagnostic process.
- If the computer runs fine after dismantling, add the part back until the error message appears again. This will help you know which device is causing the computer to hang.
- This method does not apply to laptops, as you cannot disassemble them.
Incident Report Analysis
- Open System Properties. In any version of Windows, press the Windows+Pause/Break key combination from your keyboard to open the System Properties window. [2] X Research Source
- Select the Advanced System Settings tab. Windows XP users will be available in the Advanced System Settings section.
- Click the Settings button in the Startup and Recovery section of the Advanced tab.
- Uncheck the “Automatically restart” check box below the “System failure” section. Click the Apply button to save the changes. The next time your computer encounters the Blue Screen of Death, it will display it until you reboot the system.
- “The problem seems to be caused by the following files:” The file notes are displayed as well as the printed error message.
- “STOP:” Copy the line of code after the STOP message.
Fix the Problem
- To perform the fix installation, insert the Windows disc and boot from the disc. In the installation menu, select Repair Installation. Windows will delete the old Windows files and replace them with new ones. You will not lose any personal data.
- Open the device manager (Device Manager). You can access it by opening the Start Menu and right-clicking on Computer/My Computer. Properties, then Device Manager. In Window 8, press Windows key+X and select Device Manager from the list.
- Select the hardware you want to restore. You can expand the category to find them. Right-click the icon and select Properties.
- Select the Driver tab. Select Rpl Back Driver and confirm you want to restore.
- Continue using the computer as usual. Once the driver is restored, continue to use the computer to confirm if the error has reappeared. ‘Do not’ update the driver until the latest version is released.
- Open System Restore. You can open System Restore by searching the Start menu search box. Open the program, and select the date before you encountered the error.
- It will reset all updates and settings to that date, which is very effective for removing any updates added later. Use them to detect if any updates are found causing your computer to malfunction.
- Click Start and search for “Windows Update”. In Windows 8, press the Windows key and start typing “Windows Update”.
- If the Blue Screen error is caused by a failure of a small part of the hard drive, reinstalling Windows will not fix the problem. You will have to find and replace that part.
- If the RAM test results indicate that the machine has a memory failure, you will have to replace a new RAM stick as soon as possible.
- If the hard drive scan returns a hard drive error, you should back up your data and install a new hard drive. You will have to reinstall Windows if Windows is installed on that drive.
- If the graphics card is faulty replacing it can be expensive. This is almost impossible for laptops. With a desktop computer, open the machine and swap out the old graphics card for a new one.
Advice
- When the STOP error appears, first try to start the computer using the necessary hardware. If your computer boots successfully, then try to fix the hardware driver by reinstalling or updating components.
Warning
- Do not modify the registry or startup programs without technical help.
- Back up your data to an external drive in Safe Mode before restoring the last good configuration or running a diagnostic program.
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 5,204 times.
Blue Screen Errors or STOP errors, otherwise known as Blue Screen of Death (BSOD) errors, can cause unpleasant experiences. Error messages almost never indicate what’s wrong, and are often randomly generated. Following the instructions below can diagnose and repair the errors that cause the Blue Screen of Death.
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