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Unsolicited messages can be frustrating as well as unpredictable, especially if your data plan limits the number of messages. You should solve the problem in the first place, don’t wait until you get the bill! This wikiHow teaches you how to block unwanted messages. You can block annoying messages on your phone through your carrier or a third-party app. There is also a hotline for reporting spam messages.
Steps
Block messages through carriers
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Open your carrier’s website or mobile app. Most carriers have the option to block messages or calls right on the website/mobile app. Here are the websites of some carriers:
- T-Mobile: visit https://account.t-mobile.com or open the My T-Mobile app.
- Verizon: visit https://www.verizonwireless.com/my-verizon/ or open the Verizon Smart Family app
- Sprint: visit https://www.sprint.com/
- AT&T: Open the AT&T Call Protect app.
- AT&T Call Protect is available on the Google Play Store (Android) or the App Store (iPhone).
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Sign in as the main account holder. Enter the username and password associated with the account you registered with your mobile service provider. If you’re on a group or family plan, sign in with the username and password of the primary account holder.
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Find the option to block text messages. Website/mobile app layouts vary from carrier to carrier. Here are some ways to access the text message blocking feature of each carrier.
- T-Mobile: Go to http://t-mo.co/profileblocking and click Message Blocking . [1] X Research Source
- Verizon: Click Plan and select Block . Then, click Block calls & messages . [2] X Research Source
- Sprint: Click the My preferences tab, select Limits and Permissions , and then click Block text .
- AT&T: Tap Block . [3] X Research Sources
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Select the device to operate. If the account is on more than one phone, you will need to select the phone number that is being disturbed.
- Your carrier may require you to add an extra feature to your account to block text messages.
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Select blocking. Many carriers will have different options for blocking numbers. You can block all messages, block incoming or outgoing messages, block picture messages or specific numbers.
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Click or tap the option to add numbers to the block list. Depending on your carrier’s app or website, this button can be either Block Number , Add , or the plus sign (+).
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Enter the phone number you want to block. This number will no longer be able to text you. The object is also not notified after being blocked by you.
- You can also select numbers from your contacts or call logs.
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Click or tap Save . This number will be added to the blocked contacts list. They won’t be able to text you anymore.
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Call the carrier’s technical support switchboard. If you need advanced help with blocking, call your carrier’s tech support hotline on one of the following lines: [4] X Source of Research
- AT&T: 1-800-331-0500
- Sprint: 1-888-211-4727
- T-Mobile: 1-877-453-1304
- Verizon: 1-800-922-0204
Block messages on iPhone
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Open the Messages app. The app has a green icon with a dialogue bubble. Tap this icon to open the Messages app.
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Tap the message from the user you want to block. If you have received unsolicited messages, they will be in your message list.
Tap the user photo above the phone number. When you click on it, a small menu will appear.
- The graphical user interface (GUI) will appear at the top of the screen.
Click “Info” after the small menu appears.
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Tap the user’s phone number. The details of the phone number will appear.
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Scroll down and tap Block this Caller . That user will no longer be able to text, call, or contact you via FaceTime. [5] X Research Sources
- Or you can open the Settings app. This method allows you to block messages from senders located in your contacts, and not from your message history. In the Settings app, scroll down and select “Phone” and then tap “Blocked”. Select “Add New”. At this point, you can find the person you want to block from the contact list and select the object and you’re done.
Block messages on Android phones
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Open the message list. This app usually has a dialogue bubble icon. Tap it to open the message list.
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Click the picture button ⋮ . This button has a three-dot icon and is located in the upper right corner. A menu will appear.
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Tap Blocked Contacts or something similar. A list of contacts you have blocked will appear.
- Menu options may vary by phone model and carrier.
- On a Samsung Galaxy, you need to select Settings after tapping the three-dot icon.
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Click Add Number to add the phone number you want to block.
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Enter the phone number you want to block. This number will no longer be able to text you. They also won’t get a notification that they’ve been blocked.
- Or you can block messages by tapping on the conversation, selecting the three dots (⋮) icon. Then, click Details and then select Block & Report Spam .
- To unblock, return to the “Blocked Contacts ” option in the menu and then tap the x next to a contact.
Block messages on Samsung Galaxy
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Open the message list. This app usually has a dialogue bubble icon. Tap it to open the message list.
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Click Settings . This is the last option in the menu that appears when you tap the three-dot icon.
- Options may vary by carrier and Samsung Galaxy model.
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Tap Block numbers and messages. This option is in the Settings menu.
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Tap Block numbers . This is the first option at the top of the screen.
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Enter the phone number you want to block. This number will be blocked and can no longer send you messages. The person is also not notified that they have been blocked.
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Click the + sign to add the phone number to the block list.
- The exact steps of this method will vary depending on the Android OS version. Your phone may not have this option, then look for the SMS-blocking app (see below).
- Or you can open the previously received unwanted message, tap the three dots icon (⋮), select Block number and then press Ok .
Using third-party apps
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Open the App Store or Google Play Store. On iPhone, tap the blue App Store icon with a capital “A”. If you’re using Android, you’ll need to tap the Google Play Store icon with a multicolored triangle.
- Warning: Many third-party message blockers will collect user data for sale or use for marketing purposes.
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Tap the Search or Search tab (iPhone only). If you’re using an iPhone, you’ll need to tap the search tab in the lower right corner.
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Type Hiya in the search bar. On Android, the search bar is in the green box at the top of the screen. On iPhone, the search bar will be in the middle of the screen. A list of apps that match the keyword will appear.
- Hiya is one of many message blocking apps. Others include SMS Blocker , Blacklist , Call Blocker and Text Blocker .
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Click GET or Install next to Hiya’s name. This app has blue, purple and pink phone icons. Hiya will start the installation.
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Open Hiya. Open Hiya by tapping the Hiya icon on the home screen or application menu. You can also tap Open right on the Google Play Store or App Store screen.
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Check the checkbox and then click Get Started . This shows that you have agreed to the terms of service and data policy, then tap Get Started .
- You may be asked to grant Hiya some permissions. If you’re asked if you want Hiya to be your default calling app, making calls, and accessing your contacts list, tap Allow .
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Click Block List . This is the second tab at the bottom of the screen. This tab is below the circle with the line going through it.
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Press Enter a number . This option is at the top of the list.
- You also have options like Recent calls or text and Choose from contacts to choose a phone number from recent messages or contacts.
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Enter the phone number you want to block. This number will be blocked and will not be able to text you anymore. This person will also not know that they have been blocked.
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Click Block in the lower right corner of the menu in the middle of the screen. This number will be blocked.
Handling spam messages
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Reply to spam messages with the content “STOP”. “STOP” is the most common reply to marketing messages. If promotional messages from a service you are not subscribed to continue to be sent, try this. While it’s unlikely that it will work, it’s pretty quick and easy to do. If effective, you will save time and do not need to ask your carrier to block the number.
- If you’ve set up “signature” to autofill your message, don’t forget to remove or disable it before sending.
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Do not respond to strange ads. Some promotional messages are automatically programmed to be sent to random numbers. In this case, answering (even with just “STOP”) would be detrimental. The reply message lets the program know that the number is active, so you’ll continue to be bothered. If you receive spam from an unknown source, ignore it. If promotional messages continue to be sent, you should try another method.
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Report spam messages. Most carriers in the US allow users to report spam messages (for free). To report spam, copy the message and send it to 7726. This spam reporting service is operated by the GSM Association – the trade association for major mobile operators. By reporting spam messages, you are helping to reduce inconvenience to yourself and other mobile phone users.
- The number of call centers reporting spam will vary from country to country. In France, this service is 33700. [6] X Research Resources In India, this number is 1909. [7] X Research Resources In Vietnam, you can call or text call center 5656 (free of charge). fee).
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Unsolicited messages can be frustrating as well as unpredictable, especially if your data plan limits the number of messages. You should solve the problem in the first place, don’t wait until you get the bill! This wikiHow teaches you how to block unwanted messages. You can block annoying messages on your phone through your carrier or a third-party app. There is also a hotline for reporting spam messages.
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