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Some users have reported receiving the 9004 error since update 1.3, with an error prompt that reads “Failed to download resource files or network.” This error typically appears when users are required to download a patch of approximately 1 GB in size rather than the standard mini patch of 120 MB.
You may receive an error message stating “Failed to download resource files or network error” when attempting to connect to Genshin Impact. Code: -9004″. It’s upsetting, and it usually repeats itself if you simply try to reconnect. The good news is that you can fix it, and it won’t take long if you’re lucky.
Fixes for the Genshin Impact Error Code 9004
If possible, the first step is to pinpoint the source of the problem. If possible, play the game on another device for a long time to ensure the issue isn’t server-related. If this is the case, the new device will experience the same error, and you will simply have to wait until miYoHo resolves the issue. If not, you’ll need to follow the instructions below.
Restart the device
This error is more of a server-side issue, and here’s what you should do if you keep getting it. To begin, download Genshin Impact on a different device and see if it works. If it works on your secondary device but not your primary,
You must restart the device in the hopes that it will restart. Almost everything can be fixed with a simple restart.
Restart the Router
If that doesn’t work, the next step is to restart the router, which will achieve the same reconnection. If neither of those options works, the last option is a little direr.
Reinstall the game
The game must be uninstalled and reinstalled on your device. The good news is that it shouldn’t take as long as it did on launch day when the download servers were overwhelmed by an influx of players. Once the reinstallation is completed, the issues will be resolved.
If you’re lucky, it won’t get that far, and the problem will be solved in steps one or two. You should also reinstall the launcher if you’re playing on a PC.
If neither step works, there isn’t much you can do but wait patiently in the hope that Genshin Impact returns, which is extremely unlikely.
The only way to resolve the Failed to download resource files or network error is to do so. The code in Genshin Impact is -9004
Also Read: Fix Genshin Impact Error Code 4201
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