Error cannot call Facebook video on laptop and how to fix it

Video calling on Facebook is being used popularly today because it is fast and easy to use. However, if you encounter an error that you cannot make Facebook video calls on your laptop, you can fix it by following the following instructions.

The cause of the error can’t make Facebook video calls on laptop

Making Facebook video calls on computers is no longer strange to users of laptop and computer products. However, due to a certain error, you cannot make video calls on your computer anymore.

• The browser crashed during installation.
• Slow, weak, unstable network connection.
• Camera has not been granted access.
• Microphone has not been granted access.

How to fix the error of not being able to make Facebook video calls on a laptop

Check network connection

Please check the wireless or wired network connection on the laptop to see if it works and is stable to make sure to make calls. Then try calling again.

Grant camera and microphone access in the browser

Step 1: At the browser interface in use, select the icon on the right corner of the screen while making a call.

Step 2: Select Always allow Facebook to access your Microphone and camera > Done .

In addition, if you use additional webcams and headphones with external support, you can select the device in these 2 items to be the default when making calls.

Grant camera and microphone access on Windows

In case you have granted permission on the browser but still have not been successful, please continue to grant permissions in Windows as follows:

Step 1: Go to Settings in the Windows section or press the Windows + I key combination > Select Privacy .

Step 2: Select Microphone > Turn On at Allow apps to access your microphone.

Step 3: Select Camera > Turn On at Allow apps to access your camera.

Update your browser or use other browsers

Usually when using the browser, users do not have the habit of updating the new version for fear of being heavy or accidentally turning off the auto-update feature.

This also affects a lot on Facebook’s ability to work, because Facebook is constantly updating new versions to patch bugs, new versions require new support features, which are only available on Facebook. New browser versions only.

If you use an outdated browser, the possibility of incompatibility with Facebook is very high. You can download/update the latest browsers below:

• Coc Coc browser: coccoc.com
• Chrome browser: google.com/intl/en_ALL/chrome/
• Firefox browser: mozilla.org/en/firefox/channel/desktop/

Turn off applications that are using webcam, microphone on laptop

If the above methods still cannot help you make video calls on your computer, you should check the webcam and microphone of the device to see if they are still working properly. If the webcam and microphone on the laptop or computer are completely normal, turn off the applications that are using the webcam and microphone such as: Camera, Discord, Zalo, …

Re-login Facebook

As a last resort, try to log out of your facebook account and log back in as usual. Then make a call to see if it works.

Alternatively, you can also report this bug to Facebook support by:

Step 1: Log in to Facebook and select the arrow icon next to the account name > Help and support.

Step 2: Select Report a problem > An error occurred .

Step 3: Enter a description with a photo of the error for Facebook > Select Submit to send the report.

Hopefully after this article you have more information about errors as well as how to fix the failure to call Facebook videos on laptops. Good luck with the operation and don’t forget to share it with your friends if you find it useful!