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Badoo has a rating of 1.65 stars from 574 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Badoo most frequently mention fake profiles, credit card, and phone number problems. Badoo ranks 320th among Social Network sites.
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I love this app, really helped me find a lovely girl, to spend some time with. Highly recommended specially if you are just looking for lovely time.
Bought a lifetime VIP from them. And I was blocked after a few days of use. Allegedly for indecent behavior. Although there was nothing like that. I want my money back! I will sue this fraudulent company and write hundreds of negative reviews on all possible resources. These are scammers! Never buy VIP from them. Then they just block you! Give me my money back! I will be suing them for libel and fraud.
Bought a lifetime VIP from them. And I was blocked after a few days of use. Allegedly for indecent behavior. Although there was nothing like that. I want my money back! I will sue this fraudulent company and write hundreds of negative reviews on all possible resources. These are scammers! Never buy VIP from them. Then they just block you! Give me my money back!
I will be suing them for libel and fraud.
Tip for consumers:
never buy vip account from them
Products used:
dating
A lot of the men on Badoo look upset,like they’re hungry and angry. I don’t know about anyone else,but your looking for something more than a Badoo boo to screw then smile,show some personality. There were some that looked like they care about appearance and look nice. Some actually hold a decent conversation but some I think are looking for Backpage part two ijs. I’m not adding people’s pics or screenshots of conversations but some of y’all need to do better stop coming on dating apps for booty
Tip for consumers:
Don’t give out your information to strangers some of these ppl aren’t who they say they are some are just looking for a good time
Products used:
It’s a dating site
There’s a girl in my city that has the same account in multiple accounts with every other dating app and she always has excuses and I told her that it’s ridiculous how you’re always playing games in line all the time and she’s always matching with me and I tell her every time why do you always match with me when you block my number every time and then you’re always playing games and making excuses and you’re always sending me nudes and it never goes anywhere? They blocked me for sexual-harassment are you kidding me?
Been on this site for about two years and it’s a load of rubbish. Do not waste your time. As they limit you to what you want see
Why is it that when I type whole country for location it only shows me Chicago Michigan Minnesota Pennsylvania and Ohio it never showed me what state I’m in no State on the west coast at all I think they go by what you say your race is and put you in specific places to keep you there this really sucks
Have had a piad premium account for a while, also purchased regular credits to send messages. (which i feel makes no sense its like a double paymen)
That being said, out the blue i have my account block ‘ reason blocking cause i was using site for commercial and marketing”
Never av i tried to sell or market anyting. Why after years would i do that. Further more after back and forth mails, their reply was a mistake and not cause of marketing or commercial, but i still violated their rules( see below attached of their aknkowledment on mistake) which i had asked for proof what did i do. In any event, why dont they send a warning, we have like” we have noted u recently violated a rule. Please avoid again etc etc etc. They get complaints n just take it as gospil… i had just renewed n also had 2550credits. All lost… Bloody thieves. No1 wants to engage with proof..
Hey Chris,
We are sorry to hear this and we deeply apologise for initially stating your block for the wrong reason.
However, once our guidelines have been violated we will block a member immediately, this is in order to protect our community.
Even if you are a paying member on Badoo you will still be blocked if our guidelines have been violated.
Our premium features and credits differ from each other as they have different features. Hope you can understand.
If you would like us to look into this for you please contact us [email protected] and we can look into this for you.
-BadooHelp
I love this app, really helped me find a lovely girl, to spend some time with. Highly recommended specially if you are just looking for lovely time.
Stated that I made charges that were not authorized by me! Refused to refund my account! I never paid for premium or any credits they ended up charging me $75.66! Will be reporting them to the BBB aswell in regards to this!
Thank you for leaving a comment, Brad. We’re really sorry to hear that your purchases weren’t refundable on this occasion. We recommend that you check our Terms and Conditions for all future purchases before proceeding. You can read them here: http://badoo.com/terms.
We apologize for any inconvenience, and please let us know through direct message if you have any other questions or concerns!
– BadooHelp
This app is a total SCAM they do not deliver the messages. And you only get likes when your Subscription is over. So you can subscribe again $$. Do yourself a favor and just uninstall this trash!
On the first day I was charges $29.99 for credit I didn’t ordered on top of my $24.99 premium membership.
They have a policy of no refund so, I had to go trough PayPal to ask for a refund.
Believe me when I say the site is not worth it and I won’t recommend it for anyone.
Tip for consumers:
How don’t get how they were able to charge me without my consent
Products used:
Premium membership
Went on Badoo last night, dont know what i did but today i have had an email receipt from Paypal saying i paid Badoo £119.99! I am not working and this is a hard blow for me it was the first time i had been on since may i am sick and i want my money back! If Paypal had not emaild me i would not have known! I must have pushed the button by accident i just want my money back
Hi Eamonn,
Thank you for leaving a review. I’m really glad to see that your refund for £199.99 has been processed and is on its way back to you! Please do let us know if we can help you with anything else.
– BadooHelp
I was charged twice for the same transaction (that I did not authorize). 2 transactions at the exact same time. Badoo billing practices are illegal. The use many sneaky tricks and fraud people. I set my account to never auto-bill me, but there are too many built-in deceptive ways to trick users spending. Paypal declines all requests for refunds because badoo has “proof” that you entered an agreement with them.
Thank you so much for reaching out to us about this.
We understand your frustration but we would never take payment without consent. It is possible that you did not cancel your subscription according to the terms you agreed to when you made the original purchase. When you link your payment details to your account, you’re asked to confirm that you’ve read and understood that doing so would enable you to make pre-authorised purchases using this payment method.
However, we understand how frustrated you are in this situation so we’d like to assist you further. Please message our support team on Facebook or Twit[email protected] and a member of our team will be with you shortly.
We look forward to hearing from you,
Badoo Team
I joined Badoo last month and it’s been okay. Some things I love and others get on my nerves a bit. I’ve been using wejustfit.com for best part of a year now so im more familiar with that site and had a lot of good dates, but someone told me that adding another site to your list of memberships really helps. I can see that of course, it definitely makes good sense. Im not sure if ill keep badoo as my second subscription long term but it’s fine for now.
All they care about is taking your credit card details!
DO NOT USE MONEY ON BADOO!
1. Most of the profiles are fake, Badoo makes the fake profiles, since they want to make you think they are real people and spend money to talk to them. Shame on you SCUMBAGS!
2. Without money is 100% IMPOSSIBLE TO talk to anyone.
3. Look at all the reviews if you don’t trust me!
So if you want to get screwed and robbed for nothing, join Badoo!
Hey Liviu, We are sorry to her that you have not had a good experience with us.
1. We assure you we do not create any fake profiles as we are on our way to creating a 100% honest community. This means are moderators are working 24/7 to remove any fake profiles. You will need extra credits to speak with anyone and everyone that you wish, but its totally free to speak with your matches which we think is fair!
2. It is free to speak with your matches, you can always watch out for our free promo videos as well to obtain free credits, or sometimes even premium. Another option is inviting a friend to Badoo!
3. We have a very large community, The largest one in the dating community to be exact with 1 in 20 people having a Badoo account. Naturally this means we can’t please everyone. But we are really proud of our success stories and the stats don’t lie!
-BadooHelp
Badoo allows the police to create fake profiles, pretending to be adults. Badoo, you should not be ok with the police using your website to try to entrap people.
Badoo uses pre-ticked check boxes to trick users into buying things they didn’t intend to. This is in breach of British and EU regulations.
I complained to customer service, but they just stopped replying after a while.
However, after I alerted my bank that I had been subjected to internet fraud, I got a full refund of my credit card purchases.
The great thing about this is that Badoo will lose their standing with credit card companies over time.
I used the enclosed picture as proof.
Thank you for reaching out to us.
I’m sorry to hear that you feel this way. While I understand your frustration, please be assured that we would never take payment without your consent. Consent is always given before auto-top up is activated, it is an optional service that can be cancelled at any point therefore we are well within regulations. Also, when you make or pre-authorise your purchases on Badoo, you agree to the terms which are set out to you.
However, I am happy that your bank has decided to process your refund. I hope that this resolution is to your satisfaction.
I spent £1.90 on premium for 1 day.
I check my bank account a few minutes later to see that they’ve taken an additional £39 for ‘credits’ that I did NOT authorise, want, or get any request to purchase. I’ve submitted an unauthorised payment ticket with paypal. Hopefully I can wash my hands of this soon.
For your own wallet’s safety, don’t touch Badoo’s premium service.
Hello Jason,
Sorry to hear about this, but we would love to help you. Please contact us on social [email protected], with your registration details so we can take a look at it right away. We look forward to speaking to you.
-BadooHelp
200 credits for one message – the face of the administrator will not crack from such an appetite.//////////////////////////////////////////////////////////////////////////////////////////////
I bought a life long premium subscription last december. Today got blocked. I expressed my anger for 2 thai women who pretend beeing in Switzerland but actually live only in Thailand and do not speak any English. And there is no way to contact badoo. Stay away from this company. Never again. Only stupid abd low life creatures on this platform. NEVER AGAIN. Do NOT send them ever any Money. Very rude firm.
Tip for consumers:
Do not send them any money. Do not vuy Premium membership. And for sure do not buy life long Premium membership. They will block you and you loose your money
Products used:
live long Premium suscription
Hey Rene,
Sorry to hear this. We block anyone that violates our guidelines.
Unfortunately, if you have been blocked correctly we will not be able to refund you for these services as our guidelines were violated. If you still think this is unjust please do contact us [email protected] on any social media form and we can look into this for you.
Hope this helps!
-BadooHelp
Badoo was the first dating website I ever joined at only 19 years old back in 2009. I’m now 30 and have just come back to see what’s changed and Badoo only got worse. In earlier days although a huge number of women still didn’t reply I’d always get a few reply. Now though I never get a single one. The old messages from the women that use to talk with me there are still in the inbox but those women have long left the site. It’s not just this dating website. It’s every dating website. Women seem to get more smart and cleaver, having more reasons not to respond. Covid-19 has only made it even more worsen. Women know there’s more men looking for a date with all the social distancing that’s going on throughout the world so they are only upping their antics online. And it doesn’t stop there. Some women on Badoo are ones I knew at school and college and I have them added on Facebook. Still no replies from someone who I actually know! Once the restrictions are lifted I’m thinking of joining a proper real life dating agency where professionals go through the whole country, finding people someone good like Channel 4’s Undateables as I’ve tried internet dating for about 11 years and hardly had any luck.
UPDATE:
And the bad luck hasn’t stopped from when I last wrote this review. One woman visited my profile about 3 times. Saw she liked country music which I’ve been listening to every Saturday night, so I sent her a nice short little message asking if she knew this certain song(nothing bad, sexual or demanding), only for her to immediately block me. Don’t know why she would get offended over a small thing like that but Badoo is really becoming a joke.
Hi Jonathan!
Thank you for your review.
We’re really sorry to hear that you’ve struggled to make meaningful conversations and connections on Badoo recently.
If you’re not sure why people aren’t getting back to you, it could be due to the content of your message and it may be beneficial to try another approach. To potentially increase your reply rate, we recommend that you try to be more creative and use something that will catch a user’s attention. For example, rather than copying and pasting the same message to everyone you like, read their profile first, see what they’re into and send an appropriate message.
Additionally, don’t forget to add pictures of yourself with of the best possible quality. This way, we are pretty sure you should get more replies. If you’d like to get in touch with us and make sure everything is working properly on your profile, just drop us a private message any time and we’ll help you out.
– BadooHelp
I live in Thailand, real members often send the very same message in casual English to me. I contact them, it turns out they do not speak English at all, they did not intended to send me a message and they are shocked to see a screenshot of their alleged message that does NOT appear in their chat history at all.
Badoo a scam? I don’t know, but one thing is sure, they are a bunch of liars and cheaters.
I have been using badoo for quite a while now and decided to make payment which cost $1.99. I found out that I have been charged an addition of $89.99 from my PayPal at the same time.
I hope this is not going to end without a refund, or it’s just an error from their end. With loads of negative reviews mostly on payment, one have to ready for the worst.
This is my first review on any app. I will see how this will go and If it turns out to be SCAM, I think it’s time to make it to the headlines.
Hi there Augustus,
This review is very concerning as we would never take a payment without your prior consent. We’d like to look into this transaction and find a resolution- please contact us privately with your registered email address or phone number so we can locate your account.
– BadooHelp
I just had someone steal all my funding from my bank and sent through badoo. They ignore any emails and don’t have any numbers listed to report the fraud
Hey Ron,
Oh no this does not sound good unfortunately we do not have customer service over the phone but you can always contact us on Twitter, Facebook or instagram [email protected] for a fast response.
We will be happy to look into this for you, and we can see what has happened for you this way.
-BadooHelp
I made a purchase for 1 week premium using my debit card and then 2 minutes later Badoo took an unauthorised payment for 40 euros. Do not give them your card/bank details under any circumstances or they will steal money from you. Banks should block this company as they are just scammers stealing money. Disgraceful.
Tip for consumers:
DO not give Badoo credit card details or they will scam you
Hey Paul,
Oh no sorry to hear this. Please do reach out to us [email protected] with your registration details and we can look into this for you.
This sounds like you made a one-click purchase, we hope you will get in contact with us soon!
-BadooHelp
Badoo – chat, date and meet with over 450 million people. Join our community and make friends in your area.
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