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Cellular service providers in the US are obligated to unlock your phone for free if your account is in good standing and has fulfilled the necessary contractual obligations. To unlock your phone, you’ll need to contact your mobile service provider to have them provide a unique code used to unlock the device.
Steps
Unlock your phone
- AT&T: Call 1-800-331-0500 or complete an unlock request online at https://www.att.com/deviceunlock/#/.
- Sprint: Call 1-888-211-4727 or visit https://sprintworldwide.custhelp.com/app/answers/list and click the “Chat” tab.
- T-Mobile: Call 1-877-746-0909 or visit https://support.t-mobile.com/community/contact-us and select the online chat option.
- Verizon: Call 1-800-711-8300 and request a SIM unlock.
Troubleshoot
- File a complaint online at https://consumercomplaints.fcc.gov/hc/en-us, or call the FCC at 1-888-225-5322. [2] X Federal Communications Commission Trusted Source Go to Source
Advice
- Ask your carrier to unlock your phone now if you’re serving in the military and being deployed abroad. By law, your mobile service provider is required to unlock your device after verifying your information.
wikiHow is a “wiki” site, which means that many of the articles here are written by multiple authors. To create this article, volunteer authors have edited and improved the article over time.
This article has been viewed 2,085 times.
Cellular service providers in the US are obligated to unlock your phone for free if your account is in good standing and has fulfilled all necessary contractual obligations. To unlock your phone, you’ll need to contact your mobile service provider who will provide a unique code for unlocking the device.
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