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There is nothing more troublesome than forgetting a password. If you cannot open your iOS device (iPhone, iPad, iPod) then the only way to open it is to restore the device and erase all data. It’s a security solution designed to prevent unauthorized users from accessing your data in the event of a device being dropped or stolen. However, if you’ve synced your device with your computer before, you can quickly back up and restore it without losing data.
Steps
Backup and Restore Passwords in iTunes
- If you’ve synced your iOS device with your computer before, you can back up without unlocking it. This allows you to recover your password without losing any data.
- If the device does not automatically sync and back up, right-click the device and select “Sync”.
- Syncing and backing up your iOS device will allow you to factory reset your device without worrying about data loss. You can do this without unlocking if you have previously synced your device with your computer.
- Your iOS device needs to be restored to its factory default settings to remove your old password.
- Factory reset will erase your screen password and allow you to open the device. If you want your device to be secure again, set a new screen password.
Put iOS device into Recovery Mode (Recovery)
- Use this if you haven’t synced your device with your computer before, or your computer asks for your device’s screen password.
- Unfortunately, recovering the screen password this way will erase all data from your iPhone. This prevents unauthorized users from accessing your data, but if you don’t back up in iTunes or iCloud, you’ll have to start from scratch. Only use this as a last resort.
- Continue holding the Home button until a window appears in iTunes. A message will appear in iTunes informing that the device was found in Recovery Mode.
- This will erase all your data and settings from your phone, restoring it to its factory default settings.
- To restore from iCloud, you need your Apple ID and password, plus a previous iCloud backup file. To restore from iTunes, you will need the previous backup file on your computer.
Apple ID Password Recovery
Things you need
- An iPhone, iPod Touch, or iPad.
- USB cable for iOS devices.
- A PC or Mac.
- Internet connection.
- Latest iTunes version.
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 3,645 times.
There is nothing more troublesome than forgetting a password. If you cannot open your iOS device (iPhone, iPad, iPod) then the only way to open it is to restore the device and erase all data. It’s a security solution designed to prevent unauthorized users from accessing your data in the event of a device being dropped or stolen. However, if you’ve synced your device with your computer before, you can quickly back up and restore it without losing data.
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