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Audio errors are very common errors for computers running Windows operating systems. Usually, when using Windows XP and Windows 7 operating systems, you can easily fix the error by adjusting the settings or reinstalling the sound card. With just a little patience and using the troubleshooter, you can fix the sound on your own.
Steps
Fix sound loss
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Use the troubleshooter. Windows computers have a built-in troubleshooter that can help you fix many audio problems. You need to click on the window icon located in the lower left corner of the screen. Click “Contrp Panel”. On the Contrp Panel, click “Troubleshooting” and then click “Hardware and Sound”. Next, click the “Troubleshoot audio playback” option. The computer will ask a series of questions to help the troubleshooter detect the cause of the audio error. You can fix most audio problems using the Windows operating system troubleshooter. [1] X Research Source
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Check the sound card. A sound card is something that you need to install on the Windows operating system for the computer to be able to output sound. If no sound is heard, you need to check that your device has a sound card and is installed correctly.
- Click the search bar in the lower-right corner of your computer’s screen. Type “Device Manager” into the search bar. This is the operation to open Device Manager for you to check your sound card. [2] X Research Source
- Next, click “Sound, video and game controllers”. If the sound card appears in the list, it is already installed. So the sound error arises from another cause. If the sound card does not appear in the list, you may have to purchase and install the sound card yourself. The device manufacturer’s instructions will give advice on how to do this. [3] X Research Sources
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Check the plug wire. Check the wires that connect speakers, headphones, microphones, or other devices to your computer or laptop. It is not uncommon for the plug to be unplugged or loose during computer use. If the cord is disconnected, this may be the cause of the audio failure. You need to reconnect the loose cord to see if the sound of the computer has improved or not. [4] X Research Sources
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Check the volume. It is possible that the volume is very low or has been turned off. This can make it difficult to hear the sound coming from the computer.
- Again use the search bar in the bottom right corner of the screen. Type “Adjust speaker vpume” in the search box and click the icon that appears. Drag the slider to increase the volume to see if you can hear it better. [5] X Research Sources
- You may have to use the volume control feature of many different programs. Windows Media Player has its own volume control, just like any other external speakers you’re using. Some sites like YouTube also have a separate volume control feature. You need to check if the volume of those programs is muted or too low. [6] X Research Sources
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Check for updates. Sometimes, your sound card may not be compatible with Windows software. In this case, installing the necessary updates can help resolve the issue. There are many ways to install updates.
- Windows Update is a software update feature that fixes bugs and fixes problems. This is probably the easiest way to install updates. Just click “Install updates” when asked. You can also check for updates by going to the Windows Update section through the Contrp Panel. Here’s how to keep your software up to date and possibly fix any audio bugs. [7] X Research Sources
- In some cases, you may have to install the driver or sound card manually. If you buy your device from an outside manufacturer, you usually have to install and update it yourself. The manufacturer’s instructions for each specific sound card will provide information on how to install it. [8] X Research Sources
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Check which audio device is selected. If you can’t hear sound from your computer, it’s probably because you’ve selected the wrong audio device. For example, if the computer is set up to play through headphones, you may not hear the sound coming from the external speakers. Click “start” to check the output device. Then type “sound” into the search bar.
- Click the “Playback” item. Check that you have selected a sound device for your computer. If you see a device other than the one you’re using, this could be the cause of the audio loss. [9] X Research Source
- You just need to select the device that you are using as the playback device. Usually you’ll hear the sound right after. [10] X Research Source
Sound error correction
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Adjust the sound that is crunchy or distorted. Sometimes you still hear the sound, but it’s distorted or crunchy. In this case, you can try the following to fix the problem.
- First check the speakers. Make sure you’ve plugged the speakers into the computer properly. If the plug is loose, this can affect the sound. [11] X Research Source
- Check where the speaker is plugged in. There are plenty of jacks on the back of the computer to plug in speakers. Choosing the wrong jack can cause crackling sound. Try switching the jack you are using to see if the situation improves. [12] X Research Source
- If you don’t really need to use external speakers, you can try turning them off and just using your computer’s built-in sound system. Your speakers may not be of the desired quality or simply not compatible with your computer or laptop. [13] X Research Source
- Make sure your plugs are not damaged. Damaged plugs can cause distortion and need to be replaced.
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Check the compatibility of the sound card with Windows. Your sound card may not be compatible with the version of Windows you are using. Previously, you could go to the Windows Compatibility Center. This website provides a long list of devices and software to help you know which version of Windows operating system your sound card is compatible with. However, the site was recently taken down. Currently, the URL of the Windows Compatibility Center home page will automatically redirect to the Windows home page. Although Microsoft has removed the Windows Compatibility Center page, you can still check the compatibility of your Windows 10 device with the Get Windows 10 application or manually run the Windows 10 Compatibility Appraiser. If the sound card is not compatible, you may have to invest in a new card. Remember that you can always check if a sound card is installed by going to Device Manager. [14] X Research Source
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Help Windows recognize the sound card. Sometimes, Windows operating system does not recognize your sound card. If this happens, you can correct the error in a variety of ways.
- Try using Windows Update in the Contrp Panel to update the software. Normally, Windows Update will update your software once a week. However, you need to manually check for updates by searching for “Windows Update” in the Contrp Panel. If you see a message that you can download updates, this may be the cause of the audio error.
- You should also download any discs and software that came with the driver. You will probably have to install some necessary software for your sound card to work properly. [15] X Research Source
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Fixed an issue with sound coming from an external device. If you’re having trouble getting a microphone, speaker, or other audio device to sound from your computer, it could be due to the audio jack you’re using. Most computers and laptops have various audio jacks that you can use to plug in audio devices. Plugging the device into the wrong jack will affect the volume, so you can try switching the jack. If that doesn’t work, you should check to see if there’s a problem with the jack.
- You can check if there’s a problem with the jack by clicking the “Start” section in the bottom left corner of your computer. Next, click on Contrp Panel and then type “sound”. If you are testing a microphone, click “microphone”. If you are testing another jack, click “line in” or “line out”. The line-in jack is blue and the line-out jack is green.
- Then you can click Levels. You will see a small button shaped like a speaker. If you see a red slash in the speaker, then the sound has been turned off. You can click the button to unmute. [16] X Research Source
Show volume or sound icon again
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Go to Sounds and Audio Devices from the Control Panel. Sometimes, you may have accidentally hidden the sound or volume icon from your desktop without knowing it. This makes it difficult to control or adjust the volume. If you use Windows XP operating system, you can access the device from your Contrp Panel.
- Click the “Start” menu at the bottom of your computer. Click on the Control Panel here. [17] X Research Source
- Click the “Sounds and Audio Devices” icon. [18] X Research Sources
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Check the “Place vpume icon in the task bar” item. After clicking “Sounds and Devices”, a screen will appear. Click the “vpume” tab at the top of the screen. You will see the “Place vpume icon in the task bar” dialog box. Click that dialog box. Your volume icon should reappear. [19] X Research Source
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Customize the taskbar. Windows 7 operating system has a task bar (task bar) which is a small triangle that includes settings like volume. If you want the volume to be a separate setting, you’ll have to customize your taskbar. First, right click on the triangle and then click on the “properties” option. [20] X Research Source
- The “Taskbar and Start Menu Properties” dialog box will be displayed. Click the “customize” icon in this dialog box. [21] X Research Source
- On the next screen, you will see various options. Usually there will be a scroll down menu next to “vpume”. Make sure you have switched “vpume” to On. This step helps to display the volume icon on your desktop. [22] X Research Source
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This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 41,814 times.
Audio errors are very common errors for computers running Windows operating systems. Usually, when using Windows XP and Windows 7 operating systems, you can easily fix the error by adjusting the settings or reinstalling the sound card. With just a little patience and using the troubleshooter, you can fix the sound on your own.
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