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PlayStation 4 (PS4) is a game console that allows multiple users to be set up in the same system. When it comes to deleting a certain user, the process is also very simple.
Steps
Remove other users from the main account
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Sign in to your main account. Turn on the PS4 and enter the credentials as usual. To delete other accounts, you will have to log in as the primary user.
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Go to “Settings”. From the home screen, push up the left joystick to open the options menu. Continue using the left stick to navigate, scrolling right until you find the toolbox icon of “Settings”. Press “X” to select it.
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Open the “Login settings” screen. From the settings menu, scroll down to the “User Management” option. From here, tap “Delete User.”
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Delete the user you want to delete. Scroll down to the user you want to remove. Press “X” then confirm to remove the user. Next, you just need to follow the instructions of the PS4.
- To remove the primary account, the PS4 will have to relaunch. After pressing the “Delete” button, you will be asked to confirm the PS4 relaunch. At this point, your system will be restored to factory settings. Any data that is not backed up will be lost forever. [1] X Research Source
- To back up data, go to Settings>Application Saved Data Management>Saved Data in System Storage. Select “Cloud” to save data to the cloud or “USB Storage” to save to a USB device, such as a backup hard drive. Select the games and apps you want to back up and press “Copy”.
- Don’t turn off your PS4 while the backup is in progress: you could seriously damage it. [2] X Research Source
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Check if the account has been deleted successfully. Sign out of PS4 and then sign back in. If the user is no longer visible on the options screen, you have successfully removed them from the system.
Perform a factory reset from the main account
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Log in to the main account. Turn on the PS4 and enter the credentials as usual. You will have to log in as the primary user.
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Go to “Settings”. From the home screen, push the left joystick up to enter the options menu. Continue using this left stick to navigate, scrolling right until you find the “Settings” toolbox. Press “X” to select it.
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Open the “Initialization” screen. From the settings menu, scroll down to “Initialization”. From there, click “Initialize PS4” (Launch PS4). Select “Full” and follow the instructions. PS4 will be restored to factory settings, any data that has not been backed up, such as outages, screenshots, etc. will be deleted.
- To back up data, go to Settings>Application Saved Data Management>Saved Data in System Storage. Select “Cloud” to save to the cloud or “USB Storage” to save to a USB device as a backup hard drive. Select the games and apps you want to back up and then click “Copy”.
- A full factory reset will take several hours. Do not turn off the PS4 during this process, as doing so may result in serious damage.
Remove users by manually resetting factory settings
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Back up the data you don’t want to lose. Go to Settings>Application Saved Data Management>Saved Data in System Storage. Select “Cloud” to save to the cloud or “USB Storage” to save to a USB device as a backup hard drive. Select the games and apps you want to back up and then click “Copy”.
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Turn off the heat. Press the power button for a few seconds. Wait until the beep sounds and the light turns red. Drop arm.
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Power on. Hold down the power button again. You will hear two beeps, the latter appearing about 7 seconds after the first. Drop arm.
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Click “Restore Default Settings”. Once the PS4 is back on, you’ll be put into safe mode. At this point, use the left joystick to navigate down to the “Restore Default Settings” option. Press “X” to select and follow the PS4 instructions. [3] X Your PS4 Research Source will be restored to its factory settings, any unbackup data such as outages, screenshots, etc. will be deleted.
- In safe mode, the controller must be connected to the camera body via the USB port.
- You should only use this method if you have to launch your PS4 without a password.
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wikiHow is a “wiki” site, which means that many of the articles here are written by multiple authors. To create this article, volunteer authors have edited and improved the article over time.
This article has been viewed 11,087 times.
PlayStation 4 (PS4) is a game console that allows multiple users to be set up in the same system. When it comes to deleting a certain user, the process is also very simple.
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