How to Fix Can’t Access a Website

Find out if the site is having problems. If you just can’t access a website, your computer, phone or tablet is probably not the problem. To check, go to https://downforeveryoneorjustme.com and enter the domain name (eg wikiHow.com) and click the blue button. If the site is still working properly, you’ll see an “It’s just you” message. If the site is having problems, the screen immediately shows a confirmation message.

• If the site has problems, there’s nothing you can do until it’s back up and running. Please wait a while and check the website to see if anything has changed. If you know the problem on the site has been fixed but you still can’t access it, clear your cache and try again.
• Sometimes the website works fine, but there’s a problem with the network connection between your computer and the website. If the site does not have problems, continue reading below to fix the problem.

Visit the website on another device or network. If the site still loads on another device, it’s probably a problem with your device or browser. If the web page doesn’t show up on the device, the website or its network is probably having a connection problem.

• If possible, you should try loading the web page on another device with the same network connection (such as a Wi-Fi network), and on a device with a different network connection (such as using mobile data).

Try accessing the website in incognito, private or secret mode. If you can still view the website on another device, perhaps one of the browser plugins or extensions has blocked the website. If the site is showing in the browser’s private mode, you can usually work around the problem by disabling your browser’s extensions, clearing cookies, or restoring your browser’s factory settings. Here’s how to open private, incognito, or secret mode in another browser:

• Computer:
  • Chrome, Edge, and Safari: Press Command + Shift + N (on Mac) or Contrp + Shift + N (on Windows).
  • Firefox: Press Command + Shift + P on Mac or Contrp + Shift + P on Windows.
• Mobile device:
  • Chrome: Tap the three dots next to the address bar and choose New Incognito tab .
  • Safari: Tap the two overlapping squares icon in the lower-right corner, then tap Private in the lower-left corner.
  • Samsung Internet: Tap the two overlapping squares below, and tap Turn on Secret mode .

Restart your computer, phone or tablet. Usually, a reboot will fix the problem you’re having. After the reboot, try accessing the website again.

Temporarily disable the anti-virus program. It is possible that your anti-virus software has prevented some websites from loading on your device. Try disabling the software and loading the site again.

• If the website shows up after you turn off your anti-virus program, it’s possible that a firewall or other software setting is blocking the site. However, you should be aware that there may be a problem with the site! If you’re sure the site is fine, open your antivirus program, find the settings that help you allow or block websites and apps, and make the necessary adjustments.
• Make sure your anti-virus program is turned on again once you’ve finished testing.

Check the date and time settings on the computer. If you see a security error when loading a website, it could be because the date and time on your computer, phone, or tablet is incorrect. ^[1] Check the clock of your computer or mobile device to make sure the date and time are entered correctly.

• If the date or time on Windows is incorrect, simply click the time in the taskbar, select Date and time settings , and push the “Set time automatically” slider to position on. Next, click Sync now to re-sync the clock.
• If the date or time on your Mac isn’t correct, you’ll open the Apple menu, choose System Preferences , click Date & Time , and click the padlock icon so you can do it. change. ^[2] Check the box next to “Set date and time automatically”. As soon as the Mac has a network connection, the date and time will be corrected.

Guaranteed parental controls have been expensive. If the device has parental control software, this is probably the cause of the blocked websites. If possible, you should try disabling the parental control software and visit the website again.

Scan for malware on the device. If your computer is infected with a virus or malicious code, you will have difficulty accessing the website. In this case, some web pages will not display, or you will be redirected to another website! When you scan for viruses or malware, security software kicks in to protect your computer, and presumably restores web access.