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Uber is an on-demand car rental service that allows you to request a private driver through an app on your iPhone and Android device. This service uses transportation software to call the nearest driver to pick you up. Don’t think of this as a ride-sharing service or a taxi-hailing service – Uber will send you a private car. You will not have to use cash because the cost of the trip will be deducted directly from the credit card linked to your account. This article will guide you through the process of using Uber and hailing a ride.
Steps
Sign up for Uber
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Visit the Uber website. Uber is a company that allows you to book a private car in any city where Uber operates. Drivers are not employees of Uber, and they will have to pay % to Uber to appear on the list.
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Click on the Sign Up link. You will have to create an account. You need to provide your name, mobile phone number, email, language, and payment information to Uber. You can use a promo code from your friends who are also using Uber because Uber will reward you two with about 100,000 VND to your account. [You should not post personal promo codes here – this violates Uber’s policies and guidelines and they will disable your account]. You can go to Uber’s website to get a promo code if you don’t have friends who use Uber. You need to have a valid credit card or PayPal account to use Uber’s services.
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Read through the terms and conditions. Be sure to make sure you accept Uber’s terms and policies before proceeding.
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Click the Sign Up button. Your account will be created and you will receive a confirmation email. You’re ready to start using Uber.
Find a driver
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Get the app. The Uber app is available on the Apple App Store, Google Play Store, and BlackBerry App World. Install the app to your device and launch it.
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Log in. Once you’ve downloaded the Uber app to your device, you’ll need to sign in the first time you use it. Log in with the username and password you registered with.
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Select vehicle type. Uber has about 5 different types of vehicles, depending on where you live. Use the slider below the app to set up your vehicle selection. The 5 types of vehicles being used by Uber are:
- Black Car (UberBlack) – This is Uber’s first service. Uber will send a luxury 4-seater sedan to pick you up when you choose Black Car.
- Taxi – Uber will call an Uber-affiliated taxi for you. These types of taxis are often similar to regular taxis, except that you will have to pay the cost through the application.
- UberX – Uber will send a regular 4-seater car to your location. This is Uber’s most cost-effective option.
- SUV – A 6-seater SUV will be called to pick you up. This service is more expensive than Black Car.
- LUX – Luxury car will be called by Uber to pick you up. This is Uber’s most expensive service.
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Mark your location. Once you have selected your desired vehicle type, you can mark your location with a pin icon on the map. This pin will let the driver know exactly where they have to pick you up. You can also fill in the pick up point yourself. Once the pick up point has been set, click the “Set Pickup Location” button.
- You will have to confirm your selection on the screen displayed.
- You will be offered the option to pay with whatever card you have set up for your account. This is the option that is enabled by default.
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Wait for the car right in front of the location you confirmed. Do not return to the house if the car has not arrived and do not move to another place because the driver will not know your location and will lose (your) valuable time looking for you. Uber will let you know what time it is expected to arrive to pick you up. If there are no available cars, you should try again in a few minutes, as the driver may drop off and pick you up again.
- The Uber app will give you the driver’s phone number. You can use it to contact the driver if you have a special request.
- If you cancel your booking about 5 minutes before the driver arrives, you will be refunded the 5,000 VND calling fee that has just been deducted from your card account, you will not be refunded if this time has passed.
- Pick-up times will vary depending on city, time, and workload.
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Know the fare. Uber charges based on a combination of time and distance. If the vehicle is traveling below 18 km/h, you will be charged by the minute, and if above 18 km/h, you will be charged by the kilometer. You will also need to pay the original price of the service, and this amount will vary by location.
- However, this provision does not apply to taxi-hailing services, as taxi fares will be set by the individual taxi provider.
- Fares vary from city to city, so be sure to check the Uber website or use an online price estimator. Every city has a minimum fare.
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No cash payments. All expenses will be processed automatically using your Uber service and credit card. If you use the TAXI service, you can select the amount of “tips” through your Uber Payment Settings – the default is 20%. You don’t need to give an extra tip for using other Uber services, including UberX, but it’s well worth it. You should keep in mind that only Uber TAXI offers a tipping option.
- You can change the amount of tip for taxi service on Uber’s website. Log in and select Billing to change the default tip amount. You should be careful because a rating of 4 stars or less will harm the driver and no driver will want to pick you up the next time you call for a ride. Uber only considers 5-star reviews to be positive. Any number less than 5 will affect the driver’s service.
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Call a car through the website or SMS. In the US, if you can’t access the Uber app, you can request a ride through the Uber mobile website or text the pick-up location and city name to UBR222.
Advice
- You can cancel your ride by selecting the cancel button in the Uber app. You should cancel within 5 minutes after submitting your request to avoid the 5,000 VND fee.
- You can refer to the list of cities where Uber is operating at: https://www.uber.com/en/cities/
- Uber fare will include a 20% tip when you use UberTAXI, a partnership between Uber and existing taxi services. But if you use UberX, UberBlack, or UberSUV, you won’t be able to add the driver tip to the cost of your payment.
- UberTAXI drivers don’t work exclusively for Uber, but they have to pay % to Uber to be listed.
X
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 9,971 times.
Uber is an on-demand car rental service that allows you to request a private driver through an app on your iPhone and Android device. This service uses transportation software to call the nearest driver to pick you up. Don’t think of this as a ride-sharing service or a taxi-hailing service – Uber will send you a private car. You will not have to use cash because the cost of the trip will be deducted directly from the credit card linked to your account. This article will guide you through the process of using Uber and hailing a ride.
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